Abusive and disrespectful. Advice: STAY away unless you are absolutely desperate for work. - Front End Supervisor Ross Stores Employee Review

1.0
Oct 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Really have nothing positive to say of the store I was permanently assigned. I was, however, trained in a store that had a positive and competent staff. I spent my first week there and felt very positive about the experience although I was warned that the reputation of the store I was to be permanently assigned was much less than favorable. I felt I should make that assessment for myself.

Cons

I began by accepting a position way beneath my expertise because I was told management positions in the district were filled. Turned out I was transferred around for two weeks to other stores to be trained, three other stores. During this time, the store managers warned me that the store I was to be permanently assigned had a very difficult staff and absent management. I later found out that the manager lied and there were other management positions open ( I found this out when a manager from another store contacted me for an interview after I had accepted and started my position) The Store manager I worked with was rarely ever in the store and the supervisors were unprofessional, rude and overly competitive. It was immediately very apparent that they were unwilling to accept anyone new (including the Store manager) or to work as a team. The turnover is outrageous and for good reason. The associate's actually said they didn't bother to learn names because they were not used to people staying there very long. There was constant bullying and complaining the store was always a mess and in complete state of chaos and confusion. Associate's potential is never discovered or reached because no one wants to train them. It was absolutely the worst place I have ever worked and I have been in the field for many many years. to make a long story short I was never given a break there was never proper store coverage. Also to this day, and it has been months, I have yet to receive my travel reimbursement or my final paycheck.

Explore other reviews about Ross Stores

5.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Outstanding team. Great environment for collaborative work.

Cons

No cons to mention now!

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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