The worst career choice I ever made - Store Manager Ross Stores Employee Review

2.0
Jul 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Discount was good, getting to see the new merchandise as it rolled off the truck was exciting, store managers get a company paid trip once per year for meetings but most of the meetings were a joke.

Cons

Constantly being badgered about program execution and being told to call other stores to see what they do to be successful, so you do and they flat out tell you they're not even running the programs. Your DM never has a nice thing to say about your store and will pick and pick until he can find something wrong and then unravel it into a lack of MOD execution. Not very good raises unless you're a part of the "good ole boy system" Ross still uses. Your authority as a manager is compromised by corporate because as soon as you have an associate or member of management call in on you, your DM will step in and take the situation over no matter how right you are for performance managing the person. The only way you can terminate an associate is for stealing, they all know it, and the all use that knowledge to do whatever they want. The associates end up running that store, not the management. Ross has the highest turnover rate of ANY company I've ever worked for before.

Explore other reviews about Ross Stores

5.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment and supportive groups

Cons

None that I can think about right now

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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