Sales Associate but they make you handle everything not in your job description as well. - Sales Associate, Northridge CA Ross Stores Employee Review

1.0
Dec 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Money. But you can get the same salary anywhere else really. However if you can handle working at Ross, working anywhere else is an absolute piece of cake. You can handle anything.

Cons

Customers have no respect for the workers. It's a thrift shop. Everything is on the floor. Clean up after closing usually takes 2 hours, 4-6 during Christmas. Shortage of workers so they will call you in all the time. Won't let you take time off. Wants you at work even if you're sick and dying with potential to contaminate coworkers and customers. Threatens to fire you if you don't come in, even if you have an emergency to take care of. Very terrible and disorganized place to work but when you need money you'll work anywhere.

Explore other reviews about Ross Stores

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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