Does not care about their MSI employees - Merchant Support Ross Stores Employee Review

- the Merchant Support Organization has been established for 6-7 years now and they still do not know how to give out work evenly or understand the nuances of each area. They are constantly changing processes up and have yet to find one that works. - they care about the number of skus and amount of work getting done more than their staff. For instance, they pay attention to numbers instead of why a PO from one department may take longer to complete than a PO from another department -if you’re a good worker, you will get over worked while other MSAs do the bare minimum. You will get paid the same. -bonuses? Ross has never heard of them - HR doesn’t care about their employees mental health, they will side with upper management, even when upper management is unprofessional and negligent - the pay rate of MSO administrators and coordinators is the lowest of any other company with this type of position - training is almost non existent after the first initial training when you onboard - upper management looks out for their own and treat lower level employees like they are machines - lastly, the buyers/assistant buyers talk down on the MSAs and treat them like servants. I know for a fact that they speak poorly about their MSAs amounts to each other. AND they never follow the Buyer/merchant support agreements, they want their work done when they want it done and if it isn’t complete it becomes a problem that their needs to be numerous meeting about. So if a merchant says they need 30 POs with 25 skus each done by the next day EOD, you will have to get it done even if no one is available to help There’s so much more but I’ll leave it at that.