Underpaid, under staffed, overall a mess - Store Protection Specialist Ross Stores Employee Review

2.0
Aug 26, 2022
Recommend
CEO approval
Business Outlook

Pros

The discounts employees get are very nice, especially it opens the door for associates to get things they won't be able to afford otherwise.

Cons

Doesn't pay much above minimum wage. Especially for loss prevention. In locations with a lot of theft with potentially dangerous customers (I have personally dealt with a customer we had to kick out of the store because he threatened to stab another customer) working for 50 cents above minimum wage is insulting. My particular location was always understaffed but had employees who were scheduled for one four hour shift a week. Many employees had two or more jobs for that reason. Now after lowering the working age to 16, there is a significant about of minor employees who are under trained and unavailable for most of the day. During the holidays locations are open until 2 am, with little to no customer traffic that did not result in theft. There is honestly no reason why a Ross should be open until even 10PM (normal hours) much less 2 am

Explore other reviews about Ross Stores

5.0
Jul 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working environment and supportive groups

Cons

None that I can think about right now

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

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