Ross, where you don’t matter - Merchant Ross Stores Employee Review

1.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

- some great co-workers (another post mentioned trauma bonding ✅)

Cons

- All flexibility removed as of mid June. - Hybrid schedule taken away ( sorry- 1 day a week is not hybrid) - Salary increase does not even cover inflation, even in a no bonus year. - Management blamed the Buying/Planning teams for the bad business year. The employees targeted with that message have zero say in big picture decisions, and the small group with real power are the ones pointing fingers. - Communication on changes were a implied this was a punishment. We can read between the lines despite the script you used. - Outdated technology with no hope in sight of fixing it.

Explore other reviews about Ross Stores

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

All of my coworkers were wonderful. No high school drama. Boss was flexible and understanding, although he always liked it if you said you could work more hours. The employee discount is pretty awesome. The work wasn't bad and rude customers were rare.

Cons

There was pressure to come in even when you were sick. Pay wasn't the greatest; it usually stayed ahead of minimum wage, but by no means kept up with inflation. Visits from corporate often meant a new change in procedures that had been working and demands that were somewhat unreasonable given the constraints of the layout or number of employees available.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Even though this is with my store specifically I got really lucky with my coworkers. Every season change there is 40% off for about a week other than that is 20%. They also have scholarship opportunities.

Cons

It’s a really physical job, sometimes it’s so busy that you can’t even take a break especially during Christmas season, you WILL debate working there during that time. The store hours are horrible and since most of the time were understaffed we won’t leave until almost midnight just cleaning up.

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