Toxic, inflexible, and depressing - Buyer Ross Stores Employee Review

1.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Coworkers are friendly and you can build strong relationships (through trauma bonding), formal onboarding process to help you learn the “Ross way”

Cons

The culture is unbelievably toxic - driven by leadership styles of upper management. They take being humble to an extreme - there’s literally no such thing as positive feedback or appreciation from management when buyers and assistants work countless hours to try their best to run their businesses through a global recession that was beyond their control. Expectations from management are completely unrealistic and once they have a baseless opinion of you, there’s no coming back from it. Absolutely no flexibility whatsoever in any sense of the word, and everything is micromanaged to an unrealistic degree that it makes things take 10x longer to complete. There are constant “911s” that don’t need to be 911s if management had better ways of managing their teams/communication. Buyers and assistants are stretched so unbelievably thin that workload becomes completely unmanageable without working well beyond the normal 40 hours a week. The office atmosphere is depressing and gross - no windows, pest traps in the kitchen/bathroom, outdated facilities, etc. Systems are outdated and inefficient. Barely any hybrid perks anymore now that they have rolled back the WFH policy to 4 days in office and I can definitely see them going back to 5 days a week in office soon.

Explore other reviews about Ross Stores

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good Community/Positive Work Environment - Clear Communication on Hours

Cons

- Schedule changes frequently, difficult to predict

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy the employee discount, however, we had our quarterly meeting and all im receiving a small quarterly bonus which I'm sooooo very grateful for. Granted we are a new store and opened in October but I was expecting at least 1 dollar raise. Maybe the next quarter will be better!!!! 😀

Cons

The things I do not agree with is we need to clock out for dinner being the only MOD on the floor bc of payroll and we can try to make it up while we are not busy

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