Pros
Good people in branches and field leadership who seem committed to building the business.
Cons
What used to be a very collaborative and transparent company has changed significantly. There’s very little, if any, communication on company strategy and direction shared with the field. Field leaders don’t know what’s happening in other business lines or other markets because senior leadership has stopped communicating. Not sure if they even talk to each other. Nothing filters down from the SVP level. Exec team doesn’t enliven the culture they preach. Everything changed but the sr exec team and with the head broken, nothing else will work. Branches are hobbled with cumbersome tools, broken processes which take significant efforts to navigate through and keeps people from focusing on sales.
