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Roto-Rooter Plumbing & Water Cleanup

Engaged Employer

Very happy to Work here!!! - Customer Service Representative Roto-Rooter Plumbing & Water Cleanup Employee Review

5.0
Dec 8, 2014
Recommend
CEO approval
Business Outlook

Pros

I am treated like a Family Member, I for once feel happy to come to work and we have many events to make the day more manageable. Its a Good job that lets you grow and help your bottom line which are My Customers. It has a low rate of reps leaving in the call center in Baltimore. By that In Mean In customer service Dispatch is another story

Cons

Just telemarketers who call us a lot all day and all night.

Explore other reviews about Roto-Rooter Plumbing & Water Cleanup

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay Good benefits Nobody bothers you as long as you’re productive

Cons

CRM and CSRs need to be upgraded You have buy your own truck 100% commission No paid holidays

1
2.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Dispatch from home Reimbursed for mileage

Cons

Slow, and you are reliant on the quality of leads in which dispatch sends you. At the end of my experience, had only had anyone from 1-3 leads in my entire twelve hour shift. Meanwhile, you will be held accountable to unreasistic expectations - even when it is slow (lack of empathy and understanding from leadership).

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