Call Center Supervisor - Anonymous employee Roto-Rooter Plumbing & Water Cleanup Employee Review

Weekly pay Good benefits Nobody bothers you as long as you’re productive

CRM and CSRs need to be upgraded You have buy your own truck 100% commission No paid holidays

Dispatch from home Reimbursed for mileage

Slow, and you are reliant on the quality of leads in which dispatch sends you. At the end of my experience, had only had anyone from 1-3 leads in my entire twelve hour shift. Meanwhile, you will be held accountable to unreasistic expectations - even when it is slow (lack of empathy and understanding from leadership).