Pros
Bonus was nice (and necessary, given total compensation) Annual user conference looked fun for those able to go Those who know what they're doing REALLY know what they're doing and are gracious with their time and expertise
Cons
Company culture is toxic and micro-managed Leadership is disgustingly out of touch, talks a LOT of talk and walks ZERO walk Owner is a controlling megalomaniac with a temper. Shouting in meetings was not uncommon and always glossed over or laughed off. Absolutely everything was his way or no way. Unrealistic expectations, with major process changes happening during peak season due to poor planning and execution of "upgrades" Career trajectory stagnant, no opportunity for growth in most departments Health benefits were TERRIBLE for an INSURANCE company