Flexible with multiple priorities - Anonymous employee RouteOne Employee Review

5.0
May 6, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment stressing onsite but plenty of leeway to set schedule and time away.

Cons

Different teams not always on the same page. Teams have own goals which may not be aligned across management. Some managers better as individual contributors.

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5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, learning opportunities with menotrs

Cons

Company is all remote, which makes it hard to bond with teammates

1.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is fully remote

Cons

- Bad pay - Extremely high call volume with very little time off the phones - Changes are made without consulting agents first - hurts workflow - Management doesn't care - Level 2 and 3 teams don't read tickets half of the time - No room for career growth - Have to request ALL time off including all holidays

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