Burnout - Anonymous employee RouteOne Employee Review

2.0
Dec 20, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Medical Benefits, some flexibility, wellness benefits

Cons

Consistent heavy workload, high expectations for employees working in survivor mode the bulk of the time

Explore other reviews about RouteOne

5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, learning opportunities with menotrs

Cons

Company is all remote, which makes it hard to bond with teammates

1.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is fully remote

Cons

- Bad pay - Extremely high call volume with very little time off the phones - Changes are made without consulting agents first - hurts workflow - Management doesn't care - Level 2 and 3 teams don't read tickets half of the time - No room for career growth - Have to request ALL time off including all holidays

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