Excellent Employer - Information Technology RouteOne Employee Review

5.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Family-like culture with a true consideration for work/life balance. Fair industry pay and very helpful in career development.

Cons

Semi-antiquated PTO policy with limited annual allotment of time off between vacation, sick, personal, and bereavement. Not unfair, but in a world where more and more companies are adopting a more liberal unlimited PTO policy, it seems this is a bit old school. Not a deal breaker, however.

Explore other reviews about RouteOne

5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, learning opportunities with menotrs

Cons

Company is all remote, which makes it hard to bond with teammates

1.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is fully remote

Cons

- Bad pay - Extremely high call volume with very little time off the phones - Changes are made without consulting agents first - hurts workflow - Management doesn't care - Level 2 and 3 teams don't read tickets half of the time - No room for career growth - Have to request ALL time off including all holidays

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