Dog Lovers BEST Job!! - CX Remote Rover.com Employee Review

5.0
Sep 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits package (med with HSA/FSA options, dental, vision, 401K) $1000 bonus for adopting 1st dog Business/Networking meeting for Women every month

Cons

Work hours vary from the normal 9-5 M-F.... I am on the 12-8pm shift and it has taken some time to get used to, but I love it! so I am not sure if this is a con, rather, just some adjusting and getting used too. Being customer service this is a 24/7 job, including holidays. BUT, you get paid for the holiday and time 1/2 for the hours you work! again, not a con, just a bit different with great incentive!

Explore other reviews about Rover.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great platform, profile covers all the important points

Cons

Very limited inbound requests, would have expected more in a high density area for dog ownership

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, collaborative engineering culture, dogs, two-sided marketplace is an interesting product to work on, forward-thinking about AI tools.

Cons

As the overwhelming market leader in the space (RIP Wag!), there is maybe some complacency.

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