Misleading - Trust & Safety Specialist Rover.com Employee Review

1.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

-They stock the kitchen full of snacks. -You can sometimes bring your dog into work, but at what cost

Cons

-They do not promote from within -You will never get a raise -Managers and supervisors lack experience and knowledge making the job very difficult -Job roles change at the drop of a hat -Management/HR does not take ownership of their mistakes -Lack of training -Claims to have a wonderful work environment and culture when in reality no one is happy, unless your management getting paid 5x as much as baseline employee, to do absolutely nothing -Lack of professional communication from HR/not maintaining a neutral position -Lack of consistency for WFH - not every employee receives the same benefits/treatment -You have to pay 12 dollars for parking, that is if you want to be safe going to and from work in the early morning and late hours -Being aware of inappropriate employee conduct and doing nothing -Working weekends, holidays with little to no pay compensation -Hours vary from starting at 4am PST to getting off at 10PM PST and 24/7 for the customer experience team -Pay is not at all equal, management chooses who to pay more based on the budget for that moment, not experience or education

Explore other reviews about Rover.com

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great platform, profile covers all the important points

Cons

Very limited inbound requests, would have expected more in a high density area for dog ownership

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, collaborative engineering culture, dogs, two-sided marketplace is an interesting product to work on, forward-thinking about AI tools.

Cons

As the overwhelming market leader in the space (RIP Wag!), there is maybe some complacency.

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