Has gone downhill - EMT Royal Ambulance Employee Review

We’re sorry you had a poor experience at Royal and wish you would have told us while you were here so we could work on fixing it together. To address a few of your points: 1. Dispatch gives calls to crews based on location, availability and competency (BLS/CCT). If they gave “good calls” only to EMTs they liked, we could not operate our business efficiently or profitably. Our most successful EMTs are in this to help people. There are no “Bad Calls”, just as their are no “Bad Patients”. 2. Our Supervisors are specifically highlighted in many other Glassdoor reviews for their competence, empathy and helpfulness. Nevertheless, we acknowledge that there is always room for improvement and we appreciate your feedback. 3. “Equipment is Outdated” - Fun Fact: We spend more money per new custom rigs than any other ambulance company in the Bay Area. Sure, we don’t always have brand new gurneys but they are all in working order and safety checked on a regular basis, as is all of our other equipment. 4. “They do not care about their employees backs as long as they are getting payed” - we win “Best Places to Work” awards every year, including Modern Healthcare’s coveted “Best Places to Work” award in 2018 as the only ambulance company ever to win. Again, we’re sorry you had a bad experience and wish you the best of luck in the future.