Is Rula a good company to work for?

Rula has an overall rating of 4.2 out of 5, based on over 575 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 87% of employees would recommend working at Rula to a friend and 86% have a positive outlook for the business. The best reviews about Rula have been left by employees working as Mental Health Counselor , Licensed Professional Counselor and Licensed Clinical Social Worker LCSW .

Does Rula pay their employees well?

According to anonymously submitted Glassdoor reviews, Rula employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Rula. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Rula?

87% of Rula employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rula 4.5 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Rula?

Therapist (123) , Licensed Marriage and Family Therapist (LMFT) (93) , Licensed Clinical Social Worker LCSW (37) , Mental Health Therapist (23) , Psychotherapist (21) , Licensed Professional Counselor (16) , Licensed Clinical Social Worker (13) , Mental Health Counselor (12) , Clinical Psychologist (9) , LCSW Therapist (9) , LMFT (7) , Mental Health Clinician (6) , Psychologist (6) , Behavior Therapist (5) , Clinician (5)

What are the pros of working at Rula according to real employee reviews?

"Scheduling is flexible and meets the therapist's needs." ((in 26 reviews)); "Great Support staff!" ((in 21 reviews)); "The support team is helpful ." ((in 19 reviews)); "Friendly staff" ((in 10 reviews)); "They find clients for you and allow flexible scheduling." ((in 10 reviews))

What are the cons of working at Rula according to real employee reviews?

"No benefits due to being 1099 but there are lots of options to explore on your own" ((in 26 reviews)); "I would appreciate the opportunity to also utilize my Tennessee license within the platform." ((in 5 reviews)); "No health insurance for employees" ((in 3 reviews))

What are the top reviewed Rula locations?

Los Angeles , San Diego , Atlanta , New York , San Francisco , Sacramento , Virginia Beach , Riverside , Chicago , Houston , Fresno , California City , Richmond , Charlotte , Columbus , Tampa , Orange , Santa Clara , Denver , Philadelphia , California , Milwaukee , Arizona City , Austin , San Antonio , Bakersfield , Aliso Viejo , Brea , Irvine , Laguna Beach

Rula reviews

Customer service and support is a mess - Licensed Clinical Psychologist Rula Employee Review

1.0

Feb 13, 2023

Licensed clinical psychologist

Recommend

CEO approval

Business Outlook

Pros

They take care of providing you with patients if you need them. I have ported patients over to path from my private practice that has been a bit of a nightmare.

Cons

Customer service is outsourced their command of the English language is not the best. They are trying to do the work but their online system is a mess. After a couple of months of spending hours with customer service on scheduling and fixing bugs in their charting and scheduling system I am considering finding a different site to do business with. This site was not carved out for psychologists or mental health practitioners. This site was set up for MD's and it is not easy to work with. There is a great deal of repetition and a lot of wasting of time on paperwork that is completely irrelevant. They just did a update in and their system has been a mess since that update. Like clients that are scheduled by practitioners disappearing from the schedule which have to be placed back in the schedule the day of service so that the patient can receive a link from zoom , so that you can both open the session. This is a big time consuming nightmare. Completely disorganized and poorly run. I have been in this business for 40 years and I personally have never seen anything like this before.

Rula Response

3y

Thank you for taking the time to share feedback. We're sorry to hear you had this experience. We have a 95% satisfaction score for our agents but aim for 100%. So we're investing in training and tools to help our agents get therapists better answers quicker. We hear you about some of the issues with our EHR! We've listened to this kind of feedback from therapists using Path, and our Engineering teams are currently building a better version that addresses many of the issues you listed. If you want to share additional feedback, please email us at feedback@pathccm.com.

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5.0

Jul 19, 2026

Mental health therapist

Recommend

CEO approval

Business Outlook

Pros

Reasonable compensation, lots of referrals, timely support

Cons

Notes continue to grow more complicated

2.0

Jun 15, 2026

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Strongly connected with the mission. Fully remote.

Cons

For those reading these reviews deciding whether to work here as a FT employee, you need to completely disregard all reviews left by therapists and NPs. They are contractors/partners and that network is kept completely separate from employees. They are a type of customer of Rula and there are entire Success teams catering to them to ensure that those therapists/NPs rate Rula highly. The feedback showing here on GD is combining contractors/partners and employees to equal overall ratings which means contractors are vastly over inflating the number. If you average only the employee ratings (aka those who actually work for the company), Rula would likely rate sub-3 stars overall with a dismal recommendation for the CEO. It wouldn’t have even gotten a second look from me had that been made clear. I’ll echo the concerns of other reviewers and reiterate that this organization has fallen off a cliff over the past year and a half. They’ve already said all of it better than I could have.

3

Rula Response

2w

Thank you for taking the time to share your feedback. At Rula, we strive to provide a positive environment for all employees and we take your comments seriously. Your input is valuable to us as we continue to improve.

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Jobs at Rula

Part-Time Remote Licensed Psychologist

Part-Time Remote Licensed Psychologist

Part-Time Remote Licensed Psychologist

Part-Time Remote Licensed Psychologist

Part-Time Remote Licensed Psychologist

Rula

Customer service and support is a mess - Licensed Clinical Psychologist Rula Employee Review

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