It was 4-stars until, I got throttled. ☹️ - Psychotherapist Rula Employee Review

3.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Your own private practice within a virtual group practice. No marketing. No dealing with collecting fees/insurance paperwork. Much better pay that Betterhelp or Talkspace. The therapist support staff assigned to me have been really great. I have more support and resources than I l've had in former, non-virtual group practices.

Cons

The pay for the initial assessment is VERY LOW. Their EHR system is not great; not intuitive, at all. The Zoom "integration" into their EHR is HORRIBLE. What really brought them down to 3-stars, tho is the throttling I'm now experiencing after just 2.5 months onboard. I am getting barely any referrals.

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Rula Response
3y
Thank you for taking the time to share feedback. Regarding the EHR and Zoom integration, we are pleased to share that we are soon launching a new Path provider portal which will aim to provide a more seamless video experience, among other improvements! Stay tuned for updates soon! Regarding your client base, we encourage you to work with your Provider Success Associate to help build your caseload and ensure you are getting the correct type and number of clients.

Explore other reviews about Rula

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Reasonable compensation, lots of referrals, timely support

Cons

Notes continue to grow more complicated

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Strongly connected with the mission. Fully remote.

Cons

For those reading these reviews deciding whether to work here as a FT employee, you need to completely disregard all reviews left by therapists and NPs. They are contractors/partners and that network is kept completely separate from employees. They are a type of customer of Rula and there are entire Success teams catering to them to ensure that those therapists/NPs rate Rula highly. The feedback showing here on GD is combining contractors/partners and employees to equal overall ratings which means contractors are vastly over inflating the number. If you average only the employee ratings (aka those who actually work for the company), Rula would likely rate sub-3 stars overall with a dismal recommendation for the CEO. It wouldn’t have even gotten a second look from me had that been made clear. I’ll echo the concerns of other reviewers and reiterate that this organization has fallen off a cliff over the past year and a half. They’ve already said all of it better than I could have.

3
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Rula Response
2w
Thank you for taking the time to share your feedback. At Rula, we strive to provide a positive environment for all employees and we take your comments seriously. Your input is valuable to us as we continue to improve.
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