Low pay, time-consuming paperwork, fill your caseload fast - Clinical Psychologist Rula Employee Review

1.0
Jul 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Rapid filling of your caseload.

Cons

I'm a psychologist and have been with Rula for about 3 months. Their compensation is way below what you would receive at a place like Headway or Alma. They can, however, fill your caseload incredibly fast. Their paperwork is extensive and takes a very long time to complete. They also somehow "miss" a few client payments every pay cycle. They typically send you the money after you contact them, but you need to make sure you keep track of every client you see and when/if you've been paid. I have also had issue with their late cancellation/no show policy. Rula is marketed as a place that will still pay you if this occurs, but I have yet to have that happen.

avatar
Rula Response
2y
We are truly sorry to hear about your less than satisfactory experience at Rula. Your feedback is important to us, and we take your concerns seriously. We would like to address these issues and make things right. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about what you experienced and discuss any additional steps we can take to address the situation. Please feel free to reach out to us at feedback@rula.com Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us.

Explore other reviews about Rula

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Reasonable compensation, lots of referrals, timely support

Cons

Notes continue to grow more complicated

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Strongly connected with the mission. Fully remote.

Cons

For those reading these reviews deciding whether to work here as a FT employee, you need to completely disregard all reviews left by therapists and NPs. They are contractors/partners and that network is kept completely separate from employees. They are a type of customer of Rula and there are entire Success teams catering to them to ensure that those therapists/NPs rate Rula highly. The feedback showing here on GD is combining contractors/partners and employees to equal overall ratings which means contractors are vastly over inflating the number. If you average only the employee ratings (aka those who actually work for the company), Rula would likely rate sub-3 stars overall with a dismal recommendation for the CEO. It wouldn’t have even gotten a second look from me had that been made clear. I’ll echo the concerns of other reviewers and reiterate that this organization has fallen off a cliff over the past year and a half. They’ve already said all of it better than I could have.

4
avatar
Rula Response
2w
Thank you for taking the time to share your feedback. At Rula, we strive to provide a positive environment for all employees and we take your comments seriously. Your input is valuable to us as we continue to improve.
See reviews by: Helpful|Rating|Date|All