Pros
Where do I start? The culture. Hands down the culture is the best thing about this company. We have a new Leader that cares so deeply about his employees. You almost have to pinch yourself. The way he has transformed this company in one short year is just phenomenal. He sends these communications out that are like pages long - no joke he updates us on every aspect of our business. The transparency is world class. Our benefits are awesome. Work/Life balance actually happens here. The engagement of staff is so appreciated. And the value our company puts on our relationship with our clients is un-paralleled. Anyone from a Customer Support rep all the way up to our Executives will bend over backwards to meet the needs of our clients.
Cons
Haha. I am going to agree with the employee asking for the Collectivo coffee back ;) To the employee down below that was disappointed they don't get a Christmas bonus or the red carpet rolled out for them, it's unfortunate that you can't appreciate the transformation that has occurred in the past year! Definitely reach out to anyone in our management team to talk about your internal process frustrations and not being recognized enough frustrations. I've never had an issue voicing my opinion in person as opposed to online. It usually gets heard better anyway in that fashion.