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Rush University Medical Center

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Hear me out - Financial Services Representative Rush University Medical Center Employee Review

2.0
Feb 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Teamwork is great, meditation rooms, Flex Time, we have Starbucks, and you work remotely if you choose to do so. I had a great work life balance since once my shift was over I was done it went no further than that.

Cons

Low pay increases we received a 2% raise when inflation is up 8%, workloads are unrealistic, the staff do not have support from management, the department has had 3 managers in a years stance, inconsistent adherence to core values. This company doesn’t abide by their values it sounds good though, management cares more about meeting financial goals than great quality work vs quantity to bring in revenue and the mental sanity of the staff (burn out). There is NO training you sink or swim and having staff deal with revenue you would think there would be thorough revenue cycle training since you’re dealing with the finances but Rush lives up to their name, they R U S H! The turnover is high, the morale is extremely low and nepotism is a HUGE problem. You have to pay for parking which is INSANELY expensive along with the Rush gym. As much as we contribute to the company it should be paid. The PTO is a joke (paid Holidays comes out of your own PTO bank), you have to use your cellphone to work and we weren’t reimbursed nor did we receive a stipend for cellphone usage or buying our own equipment, we had to buy our own equipment if we didn’t already have a computer and micromanagement is extremely HIGH. There’s also no structure and no professional development.

Explore other reviews about Rush University Medical Center

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I used to work in rushs fertility clinic and felt there was a really great collaboration between everyone on the team.

Cons

our fertility clinic had multiple locations and i had to drive to each one on different days. I felt the compensation wasnt enough for the drive.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

great resources and technology available to make charting easier. i've worked on great units and bad ones, it really depends on management and your support staff.

Cons

big hospital system, again focused on numbers and quantity over quality care. chronically understaffed which leads to overwork and patient risk. staff is not listened to by management when raising concerns about patient safety. not paid enough for nonexistent work life balance. was often working 50-60+ hour weeks staying late and charting with no extra pay

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