Laid-back environment overshadowed by high sales pressure - Store Manager Russell Cellular Employee Review

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The job as a whole is okay. Laid back store environment.

Cons

Constant high pressure for sales. Constant documentation, reports. Constant change for our commission and KPIs with no heads up changes on a dime. Expected to pivot with any changes the day of with hardly any support. Juat a few zoom meeting that we have to some how get on when being alone in the store or with customers.

Explore other reviews about Russell Cellular

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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