Burnt out and constantly pressured - Sales Representative Russell Cellular Employee Review

1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission pay is okay, that’s about it.

Cons

Way overworked and barely supported. Holidays mean 6-day weeks with blackout dates so you can’t even request time off. Sick time gets questioned like you’re faking it and they want a same-day doctor’s note. They talk about integrity but push you to hide or downplay promos just to make more money off customers. Constant pressure even when the store is dead. No control over traffic but still expected to hit unrealistic numbers.

Explore other reviews about Russell Cellular

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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