Does Russell Cellular pay their employees well?

According to anonymously submitted Glassdoor reviews, Russell Cellular employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Russell Cellular. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Russell Cellular?

43% of Russell Cellular employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Russell Cellular 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Russell Cellular?

Store Manager (147) , Wireless Sales Representative (77) , Sales Representative (69) , Sales Associate (39) , Manager (28) , District Sales Manager (27) , Wireless Specialist (18) , Sales Manager (14) , Wireless Sales Specialist (13) , Assistant Manager (11) , WSR (10) , Retail Sales Representative (9) , Wireless Sales Consultant (9) , Customer Service Representative (8) , District Manager (8)

What are the pros of working at Russell Cellular according to real employee reviews?

"Good benefits early on in your tenure" ((in 17 reviews)); "A Good work life balance" ((in 16 reviews)); "It has such a great atmosphere and culture here." ((in 13 reviews)); "Great work environment Good hours" ((in 11 reviews)); "My team is great." ((in 11 reviews))

What are the cons of working at Russell Cellular according to real employee reviews?

"Pay is low and hard to make commissions" ((in 55 reviews)); "Very low commission compared to what you sell" ((in 38 reviews)); "Horrible upper management, continuous staffing issues & no opportunity, value or team with this company ( which is what they claim they live by ) OVT..." ((in 30 reviews)); "Commission Structure was horrible" ((in 19 reviews)); "person coaching unless you get lucky and have a good manager.)" ((in 17 reviews))

What are the top reviewed Russell Cellular locations?

Battlefield , Springfield , New York , Tampa , Nashville , Chicago , Newnan , Kansas City , Halifax , Miami , Avon , Monroe , Arlington , Penfield , Tucson , West Branch , Grand Rapids , Monroe , Louisville , Atlanta , Cedar City , Glen Allen , Richmond , Fairfax , Lorton , Saint Louis , Washington , Buffalo , Adrian , Wayland

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Russell Cellular

Russell Cellular reviews

Horrible Company to work for!!! - Store Manager Russell Cellular Employee Review

1.0

Sep 5, 2012

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great pay if you are a dedicated and hardworking sales person. This is only due to commission though, the hourly pay they start you at is usually suckish. I was EXCELLENT at my sales position I met my quotas all the time, and enjoyed interacting with customers.

Cons

As with ALL wireless companies, they are not very LOYAL to their employees. If you miss sales quota once or twice you're pretty much gone, and even if you do your best and excel at your quotas, they can find ANY LITTLE reason to fire you at will. I have worked for three wireless companies in the past and was "let go" for stupid little things, but the real reason was just to let me go becuase I had hit the maximum hourly pay, and for them it's cheaper to start over than to keep paying their experienced workers more hourly wages.

Russell Cellular Response

12y

Thank you for your feedback. We encourage you to reach out to your Regional manager or the HR department at our corporate office in a professional manner if you have concerns regarding your employment at Russell Cellular. Our goal has always been to grow and retain our employees, not to “let them go for any little reason.” We have very many long term employees and we would love to have a full staff of tenured team members!

Explore other reviews about Russell Cellular

5.0

Feb 3, 2026

Manager

Recommend

CEO approval

Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0

Jul 22, 2026

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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Jobs at Russell Cellular

Sales - Store Manager Lander WY

Sales - Store Manager Hamilton-MT

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Sales - Store Manager

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Horrible Company to work for!!! - Store Manager Russell Cellular Employee Review

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