Not worth your time - Anonymous employee Russell Cellular Employee Review

1.0
May 7, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are no pros working here!

Cons

This Company is a joke! I have worked for Russell Cellular for almost 10 years and its getting worse and worse we use to make good money now they put us at min wage and capped us at 13.00 hr and butchered our commission you should not hit a 100% quota and make less then $150 in commission . I regret wasting 10 years of my life to company who is getting very greedy!

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Russell Cellular Response
8y
Thank you for the review and for your tenure! While pay, at stages is capped, it should take you 3 years to reach this cap. During this time the hope would be that you have set yourself up for promotion to the next level. Our commission structure is transparent and based on what you have sold. We did not raise quotas. We switched from a year round static quota, one that was the same in January as in December, to one that was based only on Year Over Year numbers. And yes, this change did come from Employee Survey feedback. We would love to hear the suggestions you have around making the compensation, or the organization better. Please reach out using the channels that are available. Thank you again for the review and your tenure!

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Cons

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Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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