Not too bad a place to work at - Wireless Sales Representative Russell Cellular Employee Review

3.0
Aug 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Commission is good. Hourly pay is decent. You can build close friendships

Cons

There aren’t goo advancement opportunities. They are extremely cheap. We had several emails about our ink usage because apparently we used too much ink even though we solely used ink for business purposes. When our manager tried to order ink, on several occasions, operations denied our request til we were completely out and then we had to email device payment agreements, customer agreements and receipts to customers.

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Russell Cellular Response
7y
Thank you for the review. We are happy to see you are enjoying the pay and relationships. In regards to advancement opportunities, have you reached out to leadership to ask about what steps you need to take specifically, to be in a position next time an opportunity opens up? Ideally, by doing so, you can work on those items to be properly positioned for the next opportunity. In regards to the printer ink, that is very odd. You can contact Operations to discuss that and get more information so both you and them are on the same page. Thank you for your tenure and the review!

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5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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