Scumbag Company - Store Manager Russell Cellular Employee Review

2.0
Mar 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Commission payout is great, but only if you hit your numbers. If you’re at a slower store, it’s awful.

Cons

They preach opportunity, value and team, but at the end of the day, they don’t care about you. Employee relations just sides with the district manager so it’s not even worth bothering if you’re treated unfairly by them. You can consistently over achieve your goals but all they want is more. It’s stressful and they don’t give you the necessary tools to succeed. Run as fast as you can to any other company because it’s absolutely not worth the drama.

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Russell Cellular Response
7y
Hello, thanks for your review. We are sorry your employment with Russell Cellular was not as favorable as you may have liked. Our company strives to make sure our employees are paid fairly and our compensation packages try to mirror those same goals. We are sorry you do not agree with our core principals. Our company tries everyday to make sure each team member feels valued and part of a great team! Our Employee Relations team strives to do what is best for all parties during internal investigations. Not all decisions are easy. Employee Relations is bound to make these type of decisions based on company policies and procedures as well as federal, state and local laws. We strive to maintain integrity and honesty when we make tough choices. If you had issues with our HQ department you did have the opportunity to contact your RSM/ADOS if it was a specific DSM issue that you felt was not handled as best as you would have preferred. We thank you again for your review.

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5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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