We’re Nothing But Bricks In The Wall - STM - Store Manager Russell Cellular Employee Review

1.0
Jul 9, 2020
Recommend
CEO approval
Business Outlook

Pros

This company does a really good job of marketing crappy positions as something more—a family. Until the company starts losing money then they go broken arrow on you and cut successful veterans to part time hours (without benefits) or outright exit you from the company.

Cons

I have been with this company for years and have been a top performer throughout my career. However every single month Im horrified that Im going to lose my job, my house, everything that matters to me to survive just because I have one or two “bad” months. By bad I mean you didnt meet their ridiculous metrics. They treat us like NFL running backs. They just run us into the ground until there’s nothing left to give and then they unceremoniously throw you out like yesterday’s trash. I am currently a manager in this company and I have nowhere else to go because of this virus. So I’m stuck here, everyday, crying myself to sleep at night and praying I can hold this job throughout this pandemic so I dont end up homeless.

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5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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