Full of FAKE two-faced higher-ups - Sales Associate Russell Cellular Employee Review

1.0
Jul 28, 2020
Recommend
CEO approval
Business Outlook

Pros

earning potential, get to work with electronics and play with new devices before the public, get to work with some really awesome co-workers if the team is built correctly.

Cons

employs and puts into higher management- two faced fake people who are only there to help themselves. My DM belittled me, brought up personal information during a monthly review, threatened to take away all weekends so I didnt have any time for family time. Company sent out an email saying our jobs were safe during COVID even if our sales dropped...and when I was terminated for "staff reduction" I was also informed that I wouldnt be able to return because of how my numbers fell the months during COVID. The SM was caught off guard by my non-rehire status.

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Russell Cellular Response
5y
Hello, we thank you for your review at this time. We’re happy that you enjoyed your time with your team but we’re sad to hear about your issues with your leadership while employed with our company. One of our core values is ‘Team’ and we always put our staff first and try and offer the best environment for the team to not only enjoy but flourish in. We have multiple avenues for employees to utilize when there is an issue with management. If you did have any issues with your leadership, you could have contacted our Employee Services Department who helps oversee and facilitate internal issues that may arise. Sadly, due to COV-19 we did suffer from lower sales, as did many companies, and as a result we had to close many of our doors and reduce our staffing count at others. We are planning on making a full recovery and are in the process of opening new locations this year. We thank you again for your review.

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CEO approval
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Pros

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Cons

alot of stress from Higher ups

2.0
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Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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