Treated like family - Store Manager Russell Cellular Employee Review

5.0
Aug 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Always respectful, always willing to work with your schedule, and always willing to help

Cons

Some customers can be a pain, can't make everyone happy. Doesn't matter what job you have, if it's dealing with the public there are going to be jerks.

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Russell Cellular Response
11y
Dear Current Employee, Thank you for your review of our company! We truly value and appreciate your honest feedback. We encourage you to reach out to the HR department at our corporate office if you have concerns regarding your employment at Russell Cellular. Russell Cellular wants to offer the BEST employee and customer experience, and it is our goal to offer employees a competitive pay and a chance for growing opportunities with us.

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5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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