Horrible company to work for - Anonymous employee Russell Cellular Employee Review

1.0
Aug 22, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved the customers. They were the best part of the whole thing. Building that connection with them made it worth it.

Cons

Upper management is a joke. One of the most unorganized places I've ever had the displeasure of working for in all my years.

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Russell Cellular Response
11y
Dear Current Employee, Thank you for providing your feedback about your experience with Russell Cellular. All employees are encouraged to contact the HR department if they have any concerns that need to be addressed. Russell Cellular values our employees and their experience with the company and wants to provide them with the tools and skills to succeed.

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Cons

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Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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