Does Russell Cellular pay their employees well?

According to anonymously submitted Glassdoor reviews, Russell Cellular employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Russell Cellular. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Russell Cellular?

43% of Russell Cellular employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Russell Cellular 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Russell Cellular?

Store Manager (147) , Wireless Sales Representative (77) , Sales Representative (69) , Sales Associate (39) , Manager (28) , District Sales Manager (27) , Wireless Specialist (18) , Sales Manager (14) , Wireless Sales Specialist (13) , Assistant Manager (11) , WSR (10) , Retail Sales Representative (9) , Wireless Sales Consultant (9) , Customer Service Representative (8) , District Manager (8)

What are the pros of working at Russell Cellular according to real employee reviews?

"Good benefits early on in your tenure" ((in 17 reviews)); "A Good work life balance" ((in 16 reviews)); "It has such a great atmosphere and culture here." ((in 13 reviews)); "Great work environment Good hours" ((in 11 reviews)); "My team is great." ((in 11 reviews))

What are the cons of working at Russell Cellular according to real employee reviews?

"Pay is low and hard to make commissions" ((in 55 reviews)); "Very low commission compared to what you sell" ((in 38 reviews)); "Horrible upper management, continuous staffing issues & no opportunity, value or team with this company ( which is what they claim they live by ) OVT..." ((in 30 reviews)); "Commission Structure was horrible" ((in 19 reviews)); "person coaching unless you get lucky and have a good manager.)" ((in 17 reviews))

What are the top reviewed Russell Cellular locations?

Battlefield , Springfield , New York , Tampa , Nashville , Chicago , Newnan , Kansas City , Halifax , Miami , Avon , Monroe , Arlington , Penfield , Tucson , West Branch , Grand Rapids , Monroe , Louisville , Atlanta , Cedar City , Glen Allen , Richmond , Fairfax , Lorton , Saint Louis , Washington , Buffalo , Adrian , Wayland

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Russell Cellular reviews

Behind with the times - Anonymous employee Russell Cellular Employee Review

2.0

Oct 21, 2014

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoy the working relationship with my fellow reps. I do enjoy making customers happy, and I do get a real sense of accomplishment from it.

Cons

The pay is a joke. Smaller cellular stores pay significantly more, and the management is pretty poor. I don't understand how some of the managers have the positions they're in.

Russell Cellular Response

11y

Dear Current Employee, Thank you for taking the time to submit your review. We are so glad to hear that you are enjoying the team environment we’ve fostered at Russell Cellular and that you are providing the best wireless experience to every customer, every time. As a company we have addressed issues of compensation by offering a new hourly rate, monetary increases every 6 months based on performance, and commission every paycheck instead of the retail standard that is every month. If you have any more concerns, please contact your DSM or contact the HR department.

Explore other reviews about Russell Cellular

5.0

Feb 3, 2026

Manager

Recommend

CEO approval

Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0

Jul 22, 2026

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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Jobs at Russell Cellular

Sales - Wireless Specialist - San Antonio, TX

Sales - Wireless Specialist - Florissant, MO

Sales - Wireless Specialist Arlington VA

Sales - Wireless Specialist - Smithville, TN

Sales - Wireless Specialist Tucson AZ

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Behind with the times - Anonymous employee Russell Cellular Employee Review

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