Great place - Retail Store Manager Russell Cellular Employee Review

5.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Good work environment and great leaders

Cons

Low commission and benefits but for now is good

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Russell Cellular Response
4y
Hello-thank you for your review. We appreciate your feedback at this time! We are happy to hear that you enjoy your time with Russell Cellular as a Store Manager. We appreciate you providing the best wireless experience to every customer that you assisted! We want all of our team members to feel good about the work they do daily by serving our loyal VZ customers. We do review our compensation packages regularly to ensure we remain competitive within industry standard. Just recently, in 2021, we did raise our starting hourly rate to $15.00/hour for all employees across the states we do business in to try and give even more support. If at any time while still working for RC you have ideas or other things you think we can do to enhance employee experience you can email suggestions@russellcellular.com at any time. We thank you again for your review!

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5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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