Feeling valued is key - Anonymous employee Russell Cellular Employee Review

5.0
Jan 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity, Value and Team. This company truly lives by these core pillars. Always looking to improve based on real feedback that all team members from the bottom up supply. Work life balance, communication, vision and solid company leadership.

Cons

Training has improved so much since I started with the company but still have a few more bugs that need to be worked out. Need to update training and coaching material in the system a little quicker.

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Russell Cellular Response
11y
Dear Current Employee, Thank you for providing your feedback. We are so glad that you feel valued as an employee of Russell Cellular. Our leadership team is pretty great! Hopefully, we can get some of those training bugs worked out soon. It is very important that we provide our employees new and old with the best experience possible.

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Cons

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Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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