Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Russell Cellular

Engaged Employer

Russell Cellular reviews

Disconnect not far from the top Don't stay too long. - Anonymous employee Russell Cellular Employee Review

2.0
Apr 12, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours are decent given the environment.

Cons

Asked to do an awful lot with only baseline wages. You're not going to get the best quality rep for that wage for very long, and with the cost of hiring/training, so what gives?!? Multiple, cold "follow up" calls to the same customer pool is borderline harrassment. Seems like HQ is always finding ways to "adjust commissions". EX: They will take re-stock fees out of your paycheck unannounced if they are wavied for a customer, no matter the situation.

avatar
Russell Cellular Response
11y
Dear Former Employee, Thank you for your feedback and we appreciate the time you worked for Russell Cellular. We implemented a new compensation program that allows an employee to receive up to 2 wage reviews a year. During 2014, RC made the commission system simpler. An "all-in" total sales target qualifies a team member for a monthly commission accelerator. In addition, tablet sales count towards the total sales target and accelerators. The Solution Center was put in place to assist employees and to answer calls regarding customers. Any questions regarding price adjustments should be directed to the Solution Center.

Explore other reviews about Russell Cellular

5.0
Feb 3, 2026
Manager
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Sales representative
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

See reviews by: Helpful|Rating|Date|All
Related searches: Russell Cellular jobs | Russell Cellular salaries | Russell Cellular benefits | Russell Cellular interviews
Russell Cellular reviewsRussell Cellular review