Okay for beginners - Store Manager Russell Cellular Employee Review

2.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Somewhat relaxed environment Nice coworkers

Cons

Upper management is detached from front line Non-competitive pay Yearly Raises are max $0.50

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Russell Cellular Response
1y
Thank you for the review. We are happy to see that you like your team and the atmosphere. We work hard to create a great culture for our team members. We would like to hear more about your comments about upper management and pay structures. We strive to have very competitive pay in the wireless industry and a leadership team open to ideas. Please reach out to us using our anonymous options so we can make the experience better for everyone. Thank you again for your review!

Explore other reviews about Russell Cellular

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Potential for good income Ample downtime Base pay + commission instead of commission only LGBTQ+ friendly, name tag does not need to be your legal name

Cons

Poor management Values KPIs above customer needs (you'll still get plenty of emails telling you to not, but verbally it is encouraged to do whatever it takes to meet number goals) Poor/minimal hands-on training (everything is video webinars that are basically just power point slides. No in-person coaching unless you get lucky and have a good manager.) Unlikely to progress to higher paying positions.

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