Not the worst, not the best - Store Manager Russell Stover Employee Review

4.0
Mar 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy to love/sell the product. A moderate level of autonomy in managing the unit. Upper management is easy to communicate with, and fairly responsive. When my time with this company was over, they were trying to create a positive company culture, but not having much success.

Cons

A lot of work expected with very little time to accomplish it. Many of the systems are extremely out of date (pricing, inventory, pos systems) with no plan to update. The schedule can be gruelling due to the holiday-centric nature of the business. Entry level employee retention is poor due to low pay and heavy work load, making it difficult to use vacation time.

Explore other reviews about Russell Stover

5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits,great staff and good environment

Cons

can be stressful physically, and fast paced

1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

“One of the most rewarding parts of my role was building my team and continuing to learn. The plant employees consistently supported one another, which made the work meaningful.”

Cons

Corporate leadership made collaboration difficult. Criticism was frequent and often came from individuals without plant-level knowledge. I was told I was “wrong” while actively teaching and supporting them. Corporate leadership operated under different rules than the plants, including separate vacation plans and holidays. Equal treatment was never achieved, and the belittling behavior was unlike anything I had experienced in a professional environment. The culture reflected a clear “do as I say, not as I do” mentality. In my experience, Corporate HR lacked transparency and demonstrated questionable ethical practices. Accountability was inconsistent, which made it difficult to lead effectively and retain strong talent.

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