Toxic environment - Customer Service Representative RxSense Employee Review

1.0
Nov 29, 2019
Recommend
CEO approval
Business Outlook

Pros

The best time to work for them is when you are first hired thru rhanstad. That's the only thing.

Cons

Once your permanent that's when you see the unprofessional, narcissistic, toxic way of management treats employees, have personal and HR oriented conversations in front other staff, supervisor aggressively verbalized attacks on employees. Mgmt and Supervisor not communicating with one another. Picking and choosing college buddies to take supervisor rolls. And then within a month they are promoted. Telling you not to use your sick time. The nature of the mgmt staff, is basically to tear down there staff make the employees you dont like uncomfortable so they can either resign or they get written up day after day. All school tactics that will cause this company to get sued.

Explore other reviews about RxSense

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work and advance in your career

Cons

Company downsizes every year I was there.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is pretty easy and mindless about 90% of the time in the call center.

Cons

If you do claw your way out of the call center, you are first on the chopping block when they do lay offs which is very often. The supervisors are useless on the off chance they respond to you. It is all about keeping the clients happy and they do not care about the employees or the members they service.

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