Be Careful - Anonymous employee RxSense Employee Review

2.0
Aug 31, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-technology (for the most part) -WFH-handling during pandemic -medical insurance coverage -you can learn a lot if you have initiative (there's no orientation and little clear direction/support otherwise, so you will REALLY need this)

Cons

-No 401k match (the CEO almost sounded offended when asked about this on a company call), so make sure you account for this in your salary -Integrity (I've seen people that work here post glowing reviews on the Google Play store about one of our mobile apps) -Naked Emperor, "big fish in small pond" leadership, which leads them to either let talented people walk or force them out -The client is more important than the employee. This doesn't necessarily lead to the growth that you would think, mostly because of overpromising and underdelivering. -Almost everything is a fire drill somehow in certain departments. What makes it worse is that many of the issues are the same things over and over again. - The talk of being overworked is right, but this is partially due to leadership that leans on higher performers as the easy way out -Technical decisions made by non-technical people, mostly since the technical leadership tends to be pretty spineless. You would think that a so-called tech firm would be more concerned with their technical staff. -a concerning amount of leadership turnover

Explore other reviews about RxSense

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work and advance in your career

Cons

Company downsizes every year I was there.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is pretty easy and mindless about 90% of the time in the call center.

Cons

If you do claw your way out of the call center, you are first on the chopping block when they do lay offs which is very often. The supervisors are useless on the off chance they respond to you. It is all about keeping the clients happy and they do not care about the employees or the members they service.

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