Pros
The RxIQ Enterprise and RxIQ engineering teams, QA, and product managers are all great teams and people to work with and are incredibly collaborative and communicative. Internal stakeholders on the client success and account management teams are also good to work with, insightful and valuable with troubleshooting production issues, and are reasonable in their requests while also helping product teams manage client demands and expectations.
Cons
Upper management is top heavy and does not seem to have a clear vision about the direction for the organization. In the two years I was employed there, there were two massive reorganizations of the Product and Innovation team, which contributed to a challenging work environment and culture where we did not know what to expect next. Meanwhile, the company seems to be at its clients' mercy rather than taking full ownership of its products and offerings and truly driving innovation in the marketplace. The CEO's focus on outdated business practices and focusing heavily on sales pipelines while ignoring the realities of operating and leading a tech company also lead to skewed priorities both for the company and employees, i.e., enforcing return to office policies in late 2023 when a majority of the company's workforce was spread across the United States.