Poor Communication from management to support staff - Anonymous employee Ryerson Employee Review

3.0
Jul 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has potential with the new CEO, Eddie Lehner. The academy training program is a excellent program for new college graduates or individuals with a few years of work experience.

Cons

But they need to clean house with the "old boys school mentality". Eddie has a great vision and in some aspects it is being followed but there are too many of the old school mentality of a bully management style that are still on staff and that are continuing to get promoted while losing staff members that have the same vision that is supposed to be happening at Ryerson. The academy program is great but with the constant change of management has directly affected the outcome of the training program and the new manager has the sales experience to guide the training employees but he needs to let go of the micro management and old school mentality to embrace the support staff in place to let them do their jobs. Based on the past couple of months since the new manager has been in place some great support staff has left based on both his and the general managers management styles. Communication needs to greatly improve from middle management to support staff throughout the company. I am afraid that the academy program will suffer for the lack of management (Ryerson Academy/CSC) not able to see beyond their own faults and be able to make the changes to embrace the corporate initiatives and future of Ryerson.

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5.0
Apr 22, 2026
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Pros

Flexible timing and great work environment

Cons

Need to improve sales for company

avatar
Ryerson Response
1mo
Thank you for being part of Ryerson for over eight years and for taking the time to share such a positive review. We’re glad to hear you value the flexibility and positive work environment, and appreciate you being part of our team.
3.0
May 3, 2026
Recommend
CEO approval
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Pros

big company with over 70,000 items in stock nation wide

Cons

too many product managers that don't seem to be held accountable. warehouse is union and they take pride in shipping quality product

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Ryerson Response
1mo
Thank you for taking the time to share your feedback and for your contributions during your time at Ryerson. We appreciate the work you did while you were here and your perspective on the business. We truly appreciate the work you did with us and wish you continued success in your career.
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