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      Meh - Helpdesk Technician SAIC Employee Review

      2.0
      Apr 24, 2022
      Helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent schedule. Excellent lower level management.

      Cons

      Did not receive cost of living based wage increase after a year of employment during times of high inflation. It seemed like upper level management wanted to put their own spin on things for the particular contract we worked, and the system already in place was effective. After the changes were implemented, effectiveness was lost, tickets in queue grew exponentially, and morale dropped rapidly amongst the helpdesk techicians.

      avatar
      SAIC Response
      4y
      We want to extend our sincerest apologies concerning the issues you have faced. We pride ourselves in maintaining the highest quality standards for our employees. Please consider staying connected through the SAIC Alumni and Friends group: https://jobs.saic.com/pages/saic-alumni-friends-page.

      Explore other reviews about SAIC

      5.0
      May 11, 2026
      Senior consultant, strategic communications
      Recommend
      CEO approval
      Business Outlook

      Pros

      The SAIC management on my contract are excellent.

      Cons

      After completing my first years, I have no complaints. My SAIC experience has been everything that I had hoped.

      avatar
      SAIC Response
      1mo
      Thank you for taking the time to leave us a review! We wish you continued success and appreciate your efforts in making SAIC such a great place to work.
      2.0
      Jun 30, 2026
      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent learning and development opportunities. Some really passionate and hard working people on your teams. Performance management is relaxed and flexible.

      Cons

      Benefits are wildly expensive for a company of their size. Was laid off with 1.5 months notice right before Christmas. Months prior to layoff was forced to use my PTO due to gov shutdown, but was still getting my full paycheck during shutdown. I believe this was so that they could diminish our PTO banks so they would have to pay out less when they laid us off. Laid off with zero severance despite being at company for almost 4 years and being in good standing. No efforts from management to make connections for a new internal role despite being strongly encouraged to search internally. New CEO Jim is not personable at all. Gives heavy corporate and cog in a machine vibes. Rumor has it that in the defense contracting industry, SAIC will be faring rather poorly within next 1-4 years.

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