2.0
Apr 28, 2011
Current employee
Recommend
CEO approval
Business Outlook
Pros
The pros are great once you get hired on. Continued education, pay for certification tests, decent insurance, excellent online portal.
Cons
Most employees on help desks work for 2 years or more as temp without insurance, paid time off, holiday pay and raises. Most positions will not give you a raise when you are hired on, you have to wait until April. Temps work almost every holiday. Managers are not capable of doing their jobs. Promotion is based on whether you are friends with the big boss or not.