Pros
Work/life balance is to be appreciated Ability to create own schedule is nice
Cons
Tons of disingenuous virtue signaling Can't get promoted if you're a person of color with a backbone There's tons of glass ceilings you can hit if you're not popular Extra curricular participation is expected i.e. social clubs & committees Constant, unrealistic changes happening internally and externally; sometimes employees find out about changes the same time clients do Shifting baseline syndrome never stops; you think you've hit a goal only to find out that the goal posts have moved Departments don't communicate effectively leaving clients feeling like no one knows what's going on; sometimes departments completely ignore client-facing roles leaving us to go to extreme measures to get help If there's a problem employees are blamed instead of the company actually going back to self-reflect Groupthink mentality prospers here and they discourage & curb individual creativity Bonuses are toyed with and keep getting smaller every quarter; we're at the mercy of senior leadership for a "fair shake" concerning our bonuses and they've moved quarterly bonuses to annual which I find incredibly suspicious Management passes off responsibility to subordinates then points a finger at employees when something goes wrong Quotas keep getting changed and are oppressive Many hours spent trying to calm angry clients who pay top dollar for services that are constantly breaking or have (in some cases) never worked This company chases the dollar and it's evident; they implement changes for the sake of lucrative partnerships but that doesn't always go well since it's at the expense of employees and clients who now have to change course or in some instances retire paid services/products A lot of wheel spinning between internal mandated meetings and "new" ways of inventing the wheel Some of the new initiatives turn into complete disasters causing backlog in tasks & man-power resulting in angry clients and overworked employees Prepare for Olympic gold medalist-level mental gymnastics if you want to do this