Decent people, make selling very hard - Senior Account Executive SAP Employee Review

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance over time, culture of help, good opportunities to advance and move around, decent pay, ceiling for commissions is high.

Cons

Are increasingly finding ways to dock compensation and make rules around comp confusing and unclear. Internal processes, tools, and policies are incredibly complex. Very difficult to find people to support basic customer issues. Sales becomes a catchall for customer problems, leaves little time to sell. Benefits and pay increases decline year after year.

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5.0
Jul 16, 2026
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Pros

Culture Learning Diversity Network Remote friendly

Cons

Work/Life balance Too much admin work

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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