Market Development Represnetative - Market Development Representative SAP Employee Review

2.0
Dec 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Great culture. Some of the people I worked with in the last year are amazing! Nice office. Unlimited soda/coffee/LaCroix options. They cater in food all the time.

Cons

Although the job description states that the role is for a Market Development Representative position, you are really an overpaid Telemarketer. The truth is this role consist of cold calling prospects 8- hours a day with the sole purpose of setting appointments for Concur's Regional Sales Executives to follow up with potential new business. The practices that Concur uses to reach out to prospects is the biggest reason I left. You will be forced to mail merge/email blast thousands of new prospects, then follow up with them via telephone. Emailing these prospects constantly, calling them constantly, leads to a ton of rejection. They implemented new software to cut down on the email blast earlier this year, but with limited to sending 250 emails a day, they switched back to the "spray and pray" mentality. Get used email merges, daily, sometimes reaching out to 10K people at a time. It seems like they don't care about saturating their territories with constant emails. You must perform well in the Market Development Representative positions for a minimum of 12 months prior to being looked at going into any other role; in those 12 months, you must be hitting 100% to goal each month or you WILL NOT be promoted. That simple. The goals keep getting higher and higher because they want to get to 1 Billion in revenue by 2020. This is constantly preached. This position is best suited for someone straight out of college, very flexible with work hours (some reps work 6:45am - 5:30pm daily), no kids, and live close to the St. Louis Park location. A large number of the current MDR's do not like the position at all, but are working hard to possibly be looked at to be promoted down the road.

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5.0
Jun 24, 2026
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Pros

-great enviroment -inspiring people -work balance

Cons

-unclear directions and task -lack of support -long project timeline

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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