Amazing work-life balance, great benefits, and very friendly atmosphere - Business Support Associate SAP Employee Review

3.0
Dec 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexibility Many employees can choose to work from home from one to three days a week depending on your relationship with your manager. Many employees have the flexibility to leave at 3 pm to pick up your kids or do other errands and log back in later in the evening. Many people on the team are very friendly and willing to help if you need any. If approved by one's manager, some employees could work from remote locations with a lower cost of living and maybe visit the California office once a quarter. My manager valued your opinion a fair amount. My manager would ask me frequently what the manager could do to improve the team culture or the general team atmosphere. My manager would also bring this up in team meetings. Management would ask you if you are happy or unhappy an what they can do to help you move to the role you ideally want to be in. Other perks Free lunches provided for full-time employees company matches 401k up to 5%

Cons

The work is very monotonous but the great people on the team and the great team culture made the monotonous work more bearable. The pay isn't very good especially for the SF Bay Area's cost of living. The opportunity to advance in this role is very limited, and the opportunity to learn is very limited. SAP has too many hiring freezes or budget freezes- this makes it very difficult for a manager to hire even if he or she has an urgent need to.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay Helpful teammates Well organized company overall

Cons

I honestly can't think of any cons

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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