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      Disillusioned - Presales SAP Employee Review

      1.0
      Aug 3, 2020
      Presales
      Recommend
      CEO approval
      Business Outlook

      Pros

      SAP has relationships with many of the most influential corporations in the world, and thus a tremendous opportunity to truly help the world run better. Also developer of amazing analytic tools, SAP has an opportunity to help address some of our nation's biggest challenges such as COVID, homelessness, mental health, recidivism, etc.

      Cons

      Over the years, SAP North America has become increasingly focused on internal power struggles and politics. While the Customer Success message is nice, there are very few leaders left who will choose to do the right thing if it includes any bit of risk to them personally. It is unfortunate how drastically the character of the company has changed for the worse in such a short period of time.

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      SAP Response
      5y
      Thank you for taking the time to leave a review. We will forward it into the right direction and we will look into it.

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      5.0
      Jun 8, 2026
      Senior support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, full of opportunities to learn and support.

      Cons

      Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

      4.0
      May 29, 2026
      Content strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

      Cons

      No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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