Great company that puts you first - Customer Service Representative SAP Employee Review

4.0
Jun 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Despite being a massive company, the people at SAP do their best to make you feel important and valuable. Very understanding and supportive, really lets you move at your own pace. One of the few places that doesn't force you out of confront zone.

Cons

It can be hard to know who is on your team/who is in charge, likely because it Is such a big company. Policy on certain things changes like night/day. The company won't offer you a new role you have to go find it, they don't like people switch from team to team. If you don't ask for work you'll be bored to tears.

Explore other reviews about SAP

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

good wlb, good tech stack, good management

Cons

salary comp can be better

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance over time, culture of help, good opportunities to advance and move around, decent pay, ceiling for commissions is high.

Cons

Are increasingly finding ways to dock compensation and make rules around comp confusing and unclear. Internal processes, tools, and policies are incredibly complex. Very difficult to find people to support basic customer issues. Sales becomes a catchall for customer problems, leaves little time to sell. Benefits and pay increases decline year after year.

See reviews by: Helpful|Rating|Date|All